Contact Us

We answer setup, renewal and account questions in English and Arabic.

To help you faster, include

  • The email you used when buying.
  • Your device (Fire TV Stick, Samsung, LG, iPhone, Android, Windows).
  • A photo of the screen if you see an error message or a MAC address.

We will never ask for your account password, and login details are sent to your email only. Before writing, the answer may already be in our guides.

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